News Releases11 min read

Carbon Black Announces Second Quarter 2019 Financial Results

Total revenue of $60.9 million up 19% year-over-year

Cloud revenue of $22.9 million up 68% year-over-year

Cloud ARR surpasses $100 million, up 66% year-over-year

WALTHAM, Mass., Aug. 01, 2019 (GLOBE NEWSWIRE) — Carbon Black, Inc. (NASDAQ: CBLK), a leader in cloud-native endpoint protection, today announced its financial results for the second quarter ended June 30, 2019.

“Carbon Black’s second quarter results demonstrated the company’s successful transition to a cloud first company powered by our leading, cloud-native endpoint protection platform (EPP), the Predictive Security Cloud® (PSC),” said Patrick Morley, President and Chief Executive Officer of Carbon Black. “We reached an important milestone in the quarter with cloud ARR exceeding $100 million, which reflects growing customer demand for a cloud EPP solution that can successfully protect against today’s increasingly sophisticated cyberattacks.”

Morley continued, “Our cloud EPP, which includes highly differentiated products like CB ThreatHunter and CB LiveOps™, is extending the boundaries of the EPP market.  Customer reaction to our expanded product portfolio remains very positive and gives us confidence Carbon Black can drive strong cloud growth for the foreseeable future.”

Second Quarter 2019 Financial Highlights

  • Revenue: Total revenue was $60.9 million in the second quarter fiscal 2019, an increase of 19% year-over-year. Subscription, license and support revenue was $58.6 million, an increase of 22% year-over-year, and services revenue was $2.2 million, a decrease of 28% year-over-year.
  • Gross Profit: Gross profit was $47.7 million in the second quarter fiscal 2019, representing a 78% gross margin, consistent with the year-ago period. Non-GAAP gross profit was $48.1 million, representing a 79% non-GAAP gross margin, consistent with the year-ago period.
  • Loss from Operations: Loss from operations was $15.2 million in the second quarter fiscal 2019, compared to $19.2 million in the year-ago period. Non-GAAP loss from operations was $10.3 million in the second quarter fiscal 2019, compared to $15.3 million in the year-ago period.
  • Net Loss: Net loss was $14.6 million in the second quarter fiscal 2019. Net loss attributable to common stockholders was $14.6 million, or $0.20 per share based on 72.4 million weighted-average shares outstanding, in the second quarter fiscal 2019. In the year-ago period, net loss was $25.3 million and net loss attributable to common stockholders was $184.7 million, or $4.13 per share based on 44.8 million weighted-average shares outstanding.  Non-GAAP net loss was $9.6 million, or $0.13 per share based on 72.4 million weighted-average shares outstanding. This compares to a non-GAAP net loss of $15.4 million, or $0.35 per share based on 44.8 million weighted-average shares outstanding, in the year-ago period.
  • Cash and Cash Flow: As of June 30, 2019, Carbon Black had $148.1 million in cash, cash equivalents and short-term investments. During the three months ended June 30, 2019, Carbon Black used ($13.8) million of cash in operations and ($1.4) million in capital expenditures and capitalized software development costs, leading to negative free cash flow of ($15.2) million, compared to negative free cash flow of ($17.3) million in the year-ago period.

A reconciliation of each of non-GAAP gross profit, non-GAAP gross margin, non-GAAP loss from operations, non-GAAP net loss, non-GAAP net loss per share and free cash flow to the most directly comparable GAAP measure has been provided in the tables at the end of this press release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures.”

Second Quarter 2019 and Recent Business Highlights

  • ARR, which we define as the annualized value of all active subscription contracts as of the end of a period, was $237.6 million at the end of the second quarter fiscal 2019, a 22% increase from the year-ago period.  The portion of ARR related to our cloud-based subscription contracts was $101.4 million, a 66% increase from the year-ago period.
  • Continued to grow our customer base, ending the quarter with 5,680 total customers, up 32% from the year-ago period, and 3,496 cloud customers, up 62% from the year-ago period. Growth was driven by demand for the CB Predictive Security Cloud and customer acquisition across a broad range of industries and geographies.
  • Announced the release of a third-generation cloud architecture, including plans for ‘Bring Your Own Key (BYOK)’ encryption capabilities.
  • Added Amazon Web Services (AWS) and container protection to the company’s cloud EPP.
  • Hosted our sold-out, annual user conference, CB Connect, in San Diego, attended by more than 600 customers, prospects and partners. 
  • Released a Global Incident Response Threat Report, collaborating with more than 40 leading incident response (IR) firms and detailing the latest attack trends seen during investigations.
  • Released a threat report detailing recent cyberattacks targeting the healthcare industry, “Healthcare Cyber Heists in 2019.

Business Outlook

  • Based on information as of today, August 1, 2019, Carbon Black is issuing the following financial guidance for the third quarter and full year fiscal 2019:
  Third Quarter Fiscal 2019 Full Year Fiscal 2019
Total Revenue $ 61.3 million to $62.3 million $ 243.0 million to $ 245.0 million
Non-GAAP Loss from Operations ($9.3) million to ($8.3) million ($45.0) million to ($43.0) million
Non-GAAP Net Loss per Share ($0.12) to ($0.10) ($0.61) to ($0.58)

Carbon Black’s forward-looking non-GAAP loss from operations and non-GAAP net loss per share exclude estimates for stock-based compensation expense and amortization of acquired intangibles. Reconciliation of non-GAAP loss from operations and non-GAAP net loss per share guidance to the most directly comparable GAAP measures is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity and low visibility with respect to the charges excluded from these non-GAAP measures, particularly with respect to stock-based compensation expense. Stock-based compensation expense is directly impacted by unpredictable fluctuations in our stock price and by future hiring, turnover and retention needs, all of which are difficult to predict and subject to change. We expect the variability of the above charges to have a significant, and potentially unpredictable, impact on our future GAAP loss from operations and GAAP net loss per share.

Conference Call Information

Carbon Black will host a conference call today, August 1, 2019, at 5:00 p.m. (Eastern Time) to discuss its financial results, business outlook and other matters. A live webcast of the conference call will be available on the “Events” page of the Carbon Black investor relations website at https://investors.carbonblack.com/. To access the call by phone, dial (866) 394-4596 (domestic) or (210) 874-7849 (international). A replay of this conference call will be available for a limited time at (855) 859-2056 (domestic) or (404) 537-3406 (international) with passcode 8478928. A replay of the webcast will also be available for a limited time at https://investors.carbonblack.com/.

About Carbon Black

Carbon Black (NASDAQ: CBLK) is a leader in cloud endpoint protection dedicated to keeping the world safe from cyberattacks. The CB Predictive Security Cloud® (PSC) consolidates endpoint security and IT operations into an endpoint protection platform (EPP) that prevents advanced threats, provides actionable insight and enables businesses of all sizes to simplify operations. By analyzing billions of security events per day across the globe, Carbon Black has key insights into attackers’ behaviors, enabling customers to detect, respond to and stop emerging attacks.

More than 5,600 global customers, including approximately one third of the Fortune 100, trust Carbon Black to protect their organizations from cyberattacks. The company’s partner ecosystem features more than 500 MSSPs, VARs, distributors and technology integrations, as well as many of the world’s leading IR firms, who use Carbon Black’s technology in more than 500 breach investigations per year.

Carbon Black, CB Predictive Security Cloud and CB LiveOps are registered trademarks or trademarks of Carbon Black, Inc. in the United States and/or other jurisdictions.

Forward-Looking Statements

This press release includes certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, including statements concerning our financial guidance for the third quarter and full year fiscal 2019, our predictions about the endpoint security market transition toward the cloud, our position to execute on our go-to-market strategy, our introduction of product enhancements and the potential advantages of those enhancements, and our ability to expand our leadership position and drive revenue growth. These forward-looking statements include, but are not limited to, plans, objectives, expectations and intentions and other statements contained in this press release that are not historical facts and statements identified by words such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “plan,” “project,” “will,” “would” or the negative or plural of these words or similar expressions or variations. These forward-looking statements reflect our current views about our plans, intentions, expectations, strategies and prospects, which are based on the information currently available to us and on assumptions we have made. Although we believe that our plans, intentions, expectations, strategies and prospects as reflected in or suggested by those forward-looking statements are reasonable, we can give no assurance that the plans, intentions, expectations or strategies will be attained or achieved. Furthermore, actual results may differ materially from those described in the forward-looking statements and are subject to a variety of assumptions, uncertainties, risks and factors that are beyond our control including, without limitation: our history of losses; failure (or the perceived failure) of our products to detect cyber attacks; our investments in new products and our ability to introduce new features, services or enhancements; the intense competition that we face in our market; our ability to effectively expand our sales and marketing organization; our ability to add new customers or increase sales to our existing customers; our ability to maintain, protect, enforce and enhance our intellectual property; the growth in the market for next-generation endpoint security solutions and adjacent security markets and our ability to penetrate those markets; our ability to manage our growth effectively and successfully recruit additional highly-qualified personnel; the price volatility of our common stock; and other risks detailed under the caption “Risk Factors” in our Annual Report on Form 10-K filed on March 8, 2019, as updated by our subsequently filed quarterly reports on Form 10-Q  and our other SEC filings. Except as required by law, we undertake no duty or obligation to update any forward-looking statements contained in this release as a result of new information, future events, changes in expectations or otherwise.

Non-GAAP Financial Measures

This press release includes the following financial measures defined as non-GAAP financial measures by the SEC: non-GAAP gross profit, non-GAAP gross margin, non-GAAP loss from operations, non-GAAP net loss, non-GAAP net loss per share and free cash flow. Non-GAAP gross profit, non-GAAP gross margin, non-GAAP loss from operations and non-GAAP net loss exclude stock-based compensation expense, amortization of acquired intangibles, legal settlement amount, and, in the case of non-GAAP net loss, change in fair value of warrant liability and accretion of preferred stock to redemption value. Non-GAAP net loss per share is calculated by dividing non-GAAP net loss by the weighted-average shares used to compute net loss per share attributable to common stockholders, basic and diluted. Carbon Black uses these non-GAAP financial measures internally in analyzing its financial results and believes they are useful to investors, as a supplement to GAAP measures, in evaluating Carbon Black’s ongoing operational performance. Carbon Black believes that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing its financial results with other companies in Carbon Black’s industry, many of which present similar non-GAAP financial measures to investors.

Free cash flow represents net cash used in operating activities less capital expenditures and capitalized software development costs, if any. Carbon Black uses free cash flow to understand and evaluate its liquidity and to generate future operating plans. The exclusion of capital expenditures and amounts capitalized for software development facilitates comparisons of Carbon Black’s liquidity on a period-to-period basis and excludes items that it does not consider to be indicative of its liquidity. Carbon Black believes that free cash flow is a measure of liquidity that provides useful information to investors in understanding and evaluating the strength of its liquidity and future ability to generate cash that can be used for strategic opportunities or investing in its business.

Non-GAAP financial measures have limitations as an analytical tool and should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. In particular, other companies may report non-GAAP gross profit, non-GAAP gross margin, non-GAAP loss from operations, non-GAAP net loss, non-GAAP net loss per share, free cash flow or similarly titled measures but calculate them differently, which reduces their usefulness as comparative measures. Investors are encouraged to review the reconciliation of these non-GAAP measures to their most directly comparable GAAP financial measures, as presented below. This earnings press release and any future releases containing such non-GAAP reconciliations can also be found on the Investor Relations page of Carbon Black’s website at http://investors.carbonblack.com/.

Investor Relations Contact

Brian Denyeau
ICR for Carbon Black
646-277-1251
investorrelations@carbonblack.com 

Media Relations Contact

Ryan Murphy
Carbon Black
Director of Global Communications
917-693-2788
rmurphy@carbonblack.com

 
 
CARBON BLACK, INC.
CONSOLIDATED BALANCE SHEETS
(UNAUDITED)
 
(Dollars in thousands, except share amounts)   June 30, 2019   December 31,
2018
Assets:          
Current assets:            
Cash and cash equivalents   $   58,855     $ 67,868  
Short-term investments       89,256       92,770  
Accounts receivable, net of allowances of $180 and $300, as
of June 30, 2019 and December 31, 2018, respectively
      52,318       62,555  
Prepaid expenses and other current assets       9,302       8,751  
Deferred commissions, current portion       14,293       13,078  
Total current assets       224,024       245,022  
Deferred commissions, net of current portion       26,165       25,076  
Property and equipment, net       12,963       14,370  
Operating lease right-of-use assets       13,852        
Intangible assets, net       1,936       2,529  
Goodwill       119,656       119,656  
Deferred tax assets       483       483  
Other long-term assets       558       601  
Total assets   $   399,637     $ 407,737  
             
Liabilities:            
Current liabilities:            
Accounts payable   $   4,967     $ 4,663  
Accrued expenses       15,927       20,669  
Deferred revenue       149,294       152,522  
Deferred rent             1,216  
Operating lease short-term liability       5,316        
Total current liabilities       175,504       179,070  
Deferred revenue, net of current portion       35,787       40,371  
Deferred rent, net of current portion             2,651  
Operating lease long-term liability       12,039        
Deferred tax liability       49       49  
Other long-term liabilities       24       42  
Total liabilities       223,403       222,183  
             
Stockholders’ equity:            
Common stock, $0.001 par value per share, 500,000,000 shares authorized:              
73,392,066 and 69,738,599 shares issued, and 73,336,662 and
69,683,195 shares outstanding, as of June 30, 2019 and
December 31, 2018, respectively
      73       70  
Treasury stock, at cost, 55,404 shares as of June 30, 2019 and
December 31, 2018, respectively
      (6 )     (6 )
Additional paid-in capital       747,928       723,051  
Accumulated other comprehensive income (loss)       57       (49 )
Accumulated deficit       (571,818 )     (537,512 )
Total stockholders’ equity       176,234       185,554  
Total liabilities and stockholders’ equity   $   399,637     $ 407,737  
         
         
CARBON BLACK, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(UNAUDITED)
                       
  Three Months Ended June 30,    Six Months Ended June 30, 
(In thousands, except share and per share amounts) 2019   2018   2019   2018
Revenue:                      
Subscription, license and support  $    58,631     $ 47,891      $    114,925     $ 93,282  
Services       2,226       3,101           4,488       6,144  
Total revenue       60,857       50,992           119,413       99,426  
Cost of revenue:                      
Subscription, license and support       11,291       8,051           21,793       15,263  
Services       1,879       3,053           4,402       6,056  
Total cost of revenue       13,170       11,104           26,195       21,319  
Gross profit       47,687       39,888           93,218       78,107  
                       
Operating expenses:                      
Sales and marketing       35,571       35,161           74,981       65,839  
Research and development       19,250       16,084           37,627       31,006  
General and administrative       8,108       7,850           16,196       18,276  
Total operating expenses       62,929       59,095           128,804       115,121  
Loss from operations       (15,242 )     (19,207 )         (35,586 )     (37,014 )
Other income (expense), net                      
Interest income     841       439         1,700       507  
Interest expense     (38 )     (28 )       (69 )     (51 )
Change in fair value of warrant liability             (5,957 )               (8,838 )
Other income (expense), net       (109 )     (494 )         (214 )     (374 )
Total other income (expense), net     694       (6,040 )       1,417       (8,756 )
Loss before income taxes       (14,548 )     (25,247 )         (34,169 )     (45,770 )
Provision for income taxes       71       34           137       105  
Net loss       (14,619 )     (25,281 )         (34,306 )     (45,875 )
Accretion of preferred stock to redemption value             (159,453 )               (199,492 )
Net loss attributable to common stockholders  $    (14,619 )   $ (184,734 )    $    (34,306 )   $ (245,367 )
                       
                       
Net loss per share attributable to common stockholders—basic and diluted  $    (0.20 )   $ (4.13 )    $    (0.48 )   $ (8.73 )
Weighted-average common shares outstanding—basic and diluted      72,375,825       44,759,435          71,430,435       28,104,372  
                       
                       
CARBON BLACK, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)
           
  Three Months Ended June 30,    Six Months Ended June 30, 
(In thousands) 2019   2018   2019   2018
Cash flows from operating activities:                      
Net loss $   (14,619 )   $ (25,281 )   $  (34,306 )   $ (45,875 )
Adjustments to reconcile net loss to net cash used in operating activities:                      
Depreciation and amortization expense     2,039       1,970         4,163       3,875  
Stock-based compensation expense     4,709       3,487         8,913       5,876  
Provisions for doubtful accounts     (16 )     99         (57 )     118  
Non-cash interest expense     24       13         40       22  
Change in fair value of warrant liability           5,957               8,838  
Deferred income taxes                         4  
Other non-cash income     (351 )             (734 )      
Changes in operating assets and liabilities:                      
Accounts receivable     (8,432 )     (6,931 )       10,294       17,100  
Prepaid expenses and other assets     (109 )     (432 )       (1,002 )     (2,293 )
Deferred commissions     (1,381 )     (1,468 )       (2,304 )     (1,962 )
Accounts payable     16       1,762         252       1,787  
Accrued expenses     2,721       (468 )       (4,761 )     (2,773 )
Deferred revenue     1,874       7,275         (7,812 )     572  
Deferred rent           105               23  
Operating leases right-of-use assets     1,080               2,168        
Operating leases liability     (1,330 )             (2,532 )      
Other long-term liabilities     (5 )             (18 )     (1 )
Net cash used in operating activities     (13,780 )     (13,912 )       (27,696 )     (14,689 )
Cash flows from investing activities:                      
Purchases of short-term investments     (63,774 )             (79,671 )      
Maturities of short-term investments     55,325               84,025        
Purchases of property and equipment     (566 )     (2,702 )       (1,143 )     (4,197 )
Capitalization of internal-use software costs     (809 )     (698 )       (969 )     (991 )
Net cash provided by (used in) investing activities     (9,824 )     (3,400 )       2,242       (5,188 )
Cash flows from financing activities:                      
Proceeds from exercise of stock options     9,054       1,666         15,600       2,731  
Payments of deferred financing costs                   (47 )     (47 )
Taxes paid related to net share settlement of equity awards     (112 )             (463 )      
Proceeds from employee stock purchase plan     637               1,351        
Proceeds from initial public offering, net of offering costs           160,457               159,617  
Net cash provided by financing activities     9,579       162,123         16,441       162,301  
Net (decrease) increase in cash and cash equivalents     (14,025 )     144,811         (9,013 )     142,424  
Cash and cash equivalents at beginning of period     72,880       33,686         67,868       36,073  
Cash and cash equivalents at end of period $   58,855     $ 178,497     $   58,855     $ 178,497  
                   
                   
CARBON BLACK, INC.
RECONCILIATION OF GAAP MEASURES TO NON-GAAP MEASURES
(UNAUDITED)
                                               
  Three Months Ended June 30,    Six Months Ended June 30, 
  2019   2018   2019   2018
(In thousands, except share and per share amounts) Amount   % of
Revenue
  Amount   % of
Revenue
  Amount   % of
Revenue
  Amount   % of
Revenue
GAAP total revenue $   60,857       100.0    %    $ 50,992     100.0   %   $   119,413       100.0    %    $ 99,426     100.0   %
                                               
Reconciliation of cost of revenue                                              
GAAP cost of subscription, license and support $   11,291       18.6    %    $ 8,051     15.8   %   $   21,793       18.3    %    $ 15,263     15.4   %
Less: Stock-based compensation     (165 )     (0.3 )       (137 )   (0.3 )         (332 )     (0.3 )       (273 )   (0.3 )  
Less: Amortization of acquired intangibles     (230 )     (0.4 )       (330 )   (0.6 )         (505 )     (0.4 )       (660 )   (0.7 )  
Non-GAAP cost of subscription, license and support $   10,896       17.9       $ 7,584     14.9       $   20,956       17.5       $ 14,330     14.4    
                                               
GAAP cost of services $   1,879       3.1       $ 3,053     6.0       $   4,402       3.7       $ 6,056     6.1    
Less: Stock-based compensation     (51 )     (0.1 )       (73 )   (0.1 )         (115 )     (0.1 )       (130 )   (0.1 )  
Non-GAAP cost of services $   1,828       3.0    %    $ 2,980     5.8   %   $   4,287       3.6    %    $ 5,926     6.0   %
                                               
Reconciliation of gross profit                                              
GAAP gross profit $   47,687       78.4    %    $ 39,888     78.2   %   $   93,218       78.1    %    $ 78,107     78.6   %
Plus: Stock-based compensation     216       0.4         210     0.4           447       0.4         403     0.4    
Plus: Amortization of acquired intangibles     230       0.4         330     0.6           505       0.4         660     0.7    
Non-GAAP gross profit $   48,133       79.1    %    $ 40,428     79.3   %   $   94,170       78.9    %    $ 79,170     79.6   %
                                               
Reconciliation of operating expenses                                              
GAAP sales and marketing $   35,571       58.5    %    $ 35,161     69.0   %   $   74,981       62.8    %    $ 65,839     66.2   %
Less: Stock-based compensation     (2,193 )     (3.6 )       (1,228 )   (2.4 )         (4,031 )     (3.4 )       (2,164 )   (2.2 )  
Less: Amortization of acquired intangibles                       (22 )             (10 )     (0.0 )       (44 )   (0.0 )  
Non-GAAP sales and marketing $   33,378       54.8       $ 33,911     66.5       $   70,940       59.4       $ 63,631     64.0    
                                               
GAAP research and development $   19,250       31.6       $ 16,084     31.5       $   37,627       31.5       $ 31,006     31.2    
Less: Stock-based compensation     (1,256 )     (2.1 )       (894 )   (1.8 )         (2,300 )     (1.9 )       (1,458 )   (1.5 )  
Less: Amortization of acquired intangibles     (38 )     (0.1 )       (39 )   (0.1 )         (78 )     (0.1 )       (78 )   (0.1 )  
Non-GAAP research and development $   17,956       29.5       $ 15,151     29.7       $   35,249       29.5       $ 29,470     29.6    
                                               
GAAP general and administrative $   8,108       13.3       $ 7,850     15.4       $   16,196       13.6       $ 18,276     18.4    
Less: Stock-based compensation     (1,044 )     (1.7 )       (1,155 )   (2.3 )         (2,135 )     (1.8 )       (1,851 )   (1.9 )  
Less: Legal settlement                                                       (3,900 )   (3.9 )  
Non-GAAP general and administrative $   7,064       11.6    %    $ 6,695     13.1   %   $   14,061       11.8    %    $ 12,525     12.6   %
                                               
Reconciliation of loss from operations                                              
GAAP loss from operations $   (15,242 )     (25.0 )  %    $ (19,207 )   (37.7 ) %   $   (35,586 )     (29.8 )  %    $ (37,014 )   (37.2 ) %
Plus: Stock-based compensation     4,709       7.7         3,487     6.8           8,913       7.5         5,876     5.9    
Plus: Legal settlement                                                       3,900     3.9    
Plus: Amortization of acquired intangibles     268       0.4         391     0.8           593       0.5         782     0.8    
Non-GAAP loss from operations $   (10,265 )     (16.9 )  %    $ (15,329 )   (30.1 ) %   $   (26,080 )     (21.8 )  %    $ (26,456 )   (26.6 ) %
                                               
Reconciliation of net loss                                              
GAAP net loss attributable to common stockholders $   (14,619 )     (24.0 )  %    $ (184,734 )   (362.3 ) %   $   (34,306 )     (28.7 )  %    $ (245,367 )   (246.8 ) %
Plus: Accretion of preferred stock to redemption value                       159,453     312.7                             199,492     200.6    
GAAP net loss     (14,619 )     (24.0 )       (25,281 )   (49.6 )         (34,306 )     (28.7 )       (45,875 )   (46.1 )  
Plus: Stock-based compensation     4,709       7.7         3,487     6.8           8,913       7.5         5,876     5.9    
Plus: Legal settlement                                                       3,900     3.9    
Plus: Amortization of acquired intangibles     268       0.4         391     0.8           593       0.5         782     0.8    
Plus: Change in fair value of warrant liability                       5,957     11.7                             8,838     8.9    
Non-GAAP net loss $   (9,642 )     (15.8 )  %    $ (15,446 )   (30.3 ) %   $   (24,800 )     (20.8 )  %    $ (26,479 )   (26.6 ) %
                                               
Reconciliation of net loss per share                                              
Net loss per share attributable to common stockholders, basic and diluted $   (0.20 )         $ (4.13 )         $   (0.48 )         $ (8.73 )      
Plus: Accretion of preferred stock to redemption value                 3.56                             7.10        
Plus: Stock-based compensation     0.07             0.08               0.12             0.21        
Plus: Legal settlement                                               0.14        
Plus: Amortization of acquired intangibles                   0.01                             0.03        
Plus: Change in fair value of warrant liability                   0.13                             0.31        
Non-GAAP net loss per share, basic and diluted $   (0.13 )         $ (0.35 )         $   (0.36 )         $ (0.94 )      
                                               
Weighted average shares used in GAAP and non-GAAP net loss per share, basic and diluted     72,375,825             44,759,435               71,430,435             28,104,372        
                                               
Computation of free cash flow                                              
Net cash used in operating activities $   (13,780 )         $ (13,912 )         $   (27,696 )         $ (14,689 )      
Less: Purchases of property and equipment     (566 )           (2,702 )             (1,143 )           (4,197 )      
Less: Capitalization of internal-use software costs     (809 )           (698 )             (969 )           (991 )      
Free cash flow $   (15,155 )         $ (17,312 )         $   (29,808 )         $ (19,877 )